![]() ![]() ![]() Select another folder and then reselect 'Junk' Right click on 'Junk' folder and select 'Properties'. ![]() Info on webmail block or unblock:Ĭheck to see if the imap account Junk in Thunderbird needs index rebuilding. ![]() * Select 'Enable adaptive junk filter logging' - this is useful if you ever need to use to check what is working or not working as the case may be.Usually, servers have a folder called 'Spam' or 'Spam Mail' or 'Bulk Mail' but on occasions do have a 'Junk' folder.ĭo you see folders with name 'Junk' or 'Spam' when you log on to the webmail account ? * If desired select 'Mark messages determined to be junk as read' * Select 'Move them to the accounts junk folder' OR choose 'Delete them' * Click on 'Global Junk Preferences.' button - 'Preferences' > 'Privacy & Security' opens in a new tab. If you mark a message as 'Spam' on the server, which folder does it get put into ? * If imap account then select 'Other' and choose 'spam on name of account' * Select the address books which you want to act as a whitelist. * Select 'Enable adaptive junk mail controls for this account' * Select 'Junk Settings' for the account. * Right click on mail account name in Folder Pane and select 'Settings' Read this answer in context □ 0 All Replies (2) Whilst you can create Message Filters, it is best to use that option for filtering good emails into desired folders to save you time in moving them manually. Good info at this link including a good explanation of Training. Or in an opened email, there should be 'Junk' button or for emails which Thunderbird thinks are junk - a 'Not Junk' button. Right click on email in list and select 'Mark as 'Junk' or 'Not Junk'. Soon, it will start to recognise the pattern and auto move mail to 'spam'. Thunderbird Junk Controls uses inbuilt Bayesian filtering, hence why it needs training with data. Junk to one person is not necessarilly junk to someone else. So, you need to select what is Junk and also what is not junk, so Thunderbird learns the difference. Please note - the adaptive junk controls in Thunderbird need to be trained. Select 'Enable adaptive junk filter logging' - this is useful if you ever need to use to check what is working or not working as the case may be.Įxit Thunderbird and wait a few moments for background preocesses to complete.If desired select 'Mark messages determined to be junk as read'.Select 'Move them to the accounts junk folder' OR choose 'Delete them'.Click on 'Global Junk Preferences.' button - 'Preferences' > 'Privacy & Security' opens in a new tab.You can choose to auto delete spam emails if older than X date or leave so you check for emails that are not spam and act accordingly.Ī right click on 'spam' folder offers 'Empty spam' option, advise you periodically right click on 'spam' and select 'Compact' to fully remove emails. If you mark a message as 'Spam' on the server, which folder does it get put into ? To check - logon to webmail account via a browser and see if there is a 'spam' and/or a 'Spam' folder. Usually, the spam folder starts with a capital 'S', but maybe your server really uses a small 's'. You have a 'spam' (all lowercase) folder - so I'm assuming you are using imap and 'spam' is the name of the folder used by the server. If imap account then select 'Other' and choose 'spam on name of account'.If you have selected the checkbox 'Trust junk mail headers set by' then if filter used by servers eg: Spamassassin has created a spam score in the headers of emails, then Thunderbird will treat it as junk/spam and mark as junk/spam. Select the address books which you want to act as a whitelist.īasically emails from contacts in selected whitelist address books should no tbe marked as junk.Select 'Enable adaptive junk mail controls for this account'.Select 'Junk Settings' for the account.Right click on mail account name in Folder Pane and select 'Settings'.Have you been training the adaptive junk mail filter? What have you got set up for the Junk Controls on that account? Thunderbird has no control over what the server deems as spam. Please note that with imap accounts, the server filters may determine what is junk/spam and move emails into the 'spam' folder before they are downloaded to Thunderbird. ![]()
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